Need help please! - Guild Wars Forums

zetaro128 · Apr 07, 2007, 02:46 AM // 02:46

Hi. I bought a second hand GuildWars, and I installed it and everything but when I typed the key code in to make an account, it said there was already an account made by that keycode (I assume the last person who owned the games account). Does anyone know how I can cancel the old account and make a new one?

EiS · Apr 07, 2007, 03:27 AM // 03:27

You can't cancel old account's it's impossable maybe you can get ahold of the person you bought it off of and see if he will give you the info if not then i think you got ripped off

Lotrfish · Apr 07, 2007, 03:49 AM // 03:49

There's no way to get it back. The guy who sold it to you ripped you off. He's probably still playing on the old account and sold you the CDs because they aren't necesarry to play the game. Don't ever buy a used Guild Wars game.

zetaro128 · Apr 07, 2007, 05:20 AM // 05:20

Dammit. Ok il take it back to the store and get a refund.
Thanks

tijo · Apr 07, 2007, 06:08 AM // 06:08

Never buy a second hand Guild Wars, besides i think it's against the EULA, not sure about that though.

Lotrfish · Apr 07, 2007, 06:34 AM // 06:34

I can't believe a store pulled something like that. I could see someone trying that online, but a store! I would advise never shopping at that store again. I'm also curious as to if this is a big name store like Best Buy or something.

erfweiss · Apr 07, 2007, 07:41 AM // 07:41

Probably isn't Best Buy or something of that nature (they don't do reselling of games). However, something like Electronics Boutique or one of those computer guys in the mall usually do reselling. After all, they are the kind of places where you can trade in old games for store credit towards something else.

lennymon · Apr 07, 2007, 10:16 AM // 10:16

If you have a store receipt, it's possible anet will honor your purchase and issue a new key for you, I suppose it can't hurt to ask them by opening a support ticket...

dargon · Apr 07, 2007, 06:51 PM // 18:51

like lennymon said, open a support ticket, however they will ask for a copy of the key (scanned copy of the original key from the package, not just a typed in string) so if you can provide that you can prove your ownership, otherwise you're probably up the creek unless the store will give you a refund. If the store gives you a refund, make sure they know how guildwars works so far as keys go, so no one else in your area has the same issue.

The Pointless · Apr 07, 2007, 07:12 PM // 19:12

Quote:

Originally Posted by erfweiss

Probably isn't Best Buy or something of that nature (they don't do reselling of games). However, something like Electronics Boutique or one of those computer guys in the mall usually do reselling. After all, they are the kind of places where you can trade in old games for store credit towards something else.

Since we don't know where the OP lives, we can't guess which idiot store sold him the game. Although GAME, who took over EB in the UK, tend to employ right berks who know nothing about games.

Curse You · Apr 07, 2007, 11:37 PM // 23:37

Someone might have got smart and taken the key, made an account, then took the game back to the store for a refund, where the clerk was too dumb to realize that the game disks aren't what you need to play. Then the clerk re-sold the returned CDs.

Apr 07, 2007, 02:46 AM // 02:46	#1
zetaro128 Pre-Searing Cadet Join Date: Apr 2007	Need help please! Hi. I bought a second hand GuildWars, and I installed it and everything but when I typed the key code in to make an account, it said there was already an account made by that keycode (I assume the last person who owned the games account). Does anyone know how I can cancel the old account and make a new one?

Apr 07, 2007, 03:27 AM // 03:27	#2
EiS Lion's Arch Merchant Join Date: Jan 2006 Guild: Save The Dragons Profession: R/Mo	You can't cancel old account's it's impossable maybe you can get ahold of the person you bought it off of and see if he will give you the info if not then i think you got ripped off

Apr 07, 2007, 03:49 AM // 03:49	#3
Lotrfish Krytan Explorer Join Date: Sep 2006 Location: 1337ville, California Guild: Generic Name [Tag] Profession: R/	There's no way to get it back. The guy who sold it to you ripped you off. He's probably still playing on the old account and sold you the CDs because they aren't necesarry to play the game. Don't ever buy a used Guild Wars game.

Apr 07, 2007, 05:20 AM // 05:20	#4
zetaro128 Pre-Searing Cadet Join Date: Apr 2007	Dammit. Ok il take it back to the store and get a refund. Thanks

Apr 07, 2007, 06:08 AM // 06:08	#5
tijo Jungle Guide Join Date: Feb 2007 Location: Montreal Guild: [CDDR] Profession: R/	Never buy a second hand Guild Wars, besides i think it's against the EULA, not sure about that though.

Apr 07, 2007, 06:34 AM // 06:34	#6
Lotrfish Krytan Explorer Join Date: Sep 2006 Location: 1337ville, California Guild: Generic Name [Tag] Profession: R/	I can't believe a store pulled something like that. I could see someone trying that online, but a store! I would advise never shopping at that store again. I'm also curious as to if this is a big name store like Best Buy or something.

Apr 07, 2007, 07:41 AM // 07:41	#7
erfweiss Krytan Explorer Join Date: Jul 2006 Guild: Cold Black Eyes Profession: W/A	Probably isn't Best Buy or something of that nature (they don't do reselling of games). However, something like Electronics Boutique or one of those computer guys in the mall usually do reselling. After all, they are the kind of places where you can trade in old games for store credit towards something else.

Apr 07, 2007, 10:16 AM // 10:16	#8
lennymon Forge Runner Join Date: Nov 2005 Location: Seattle Guild: Odin's Hammer [OH] - Servant's of Fortuna [SoF] Profession: R/	If you have a store receipt, it's possible anet will honor your purchase and issue a new key for you, I suppose it can't hurt to ask them by opening a support ticket...

Apr 07, 2007, 06:51 PM // 18:51	#9
dargon Furnace Stoker Join Date: May 2005 Guild: The Seraphim Knights [TSK] Profession: R/	like lennymon said, open a support ticket, however they will ask for a copy of the key (scanned copy of the original key from the package, not just a typed in string) so if you can provide that you can prove your ownership, otherwise you're probably up the creek unless the store will give you a refund. If the store gives you a refund, make sure they know how guildwars works so far as keys go, so no one else in your area has the same issue.

Apr 07, 2007, 11:37 PM // 23:37	#11
Curse You Furnace Stoker Join Date: Apr 2006 Location: South Pole Guild: The Magus Order Profession: N/Mo	Someone might have got smart and taken the key, made an account, then took the game back to the store for a refund, where the clerk was too dumb to realize that the game disks aren't what you need to play. Then the clerk re-sold the returned CDs.